I forgot my Password

I forgot my security codes. What should I do?

You can try entering the correct security codes three times in a row. For security reasons, the third time you enter the wrong Password (PIN) the system locks your security codes and denies you access to winbank web banking. In order to unlock them, you should contact Piraeus Bank Call center at 0800 801 802 or +40 21 303 69 69 (from any national or international network), and have your personal information authenticated.

The Call center is not aware of your Password (PIN) and they cannot locate it unless you remember it. In this case, you have to apply to any of the Piraeus Bank Romania branches to have your codes reissued.