I Forgot my PIN

Did you block of forgot your Winbank PIN?

- Are you an Individual Winbank user?

In the case that you blocked your Winbank PIN please contact our call center representatives at 0800 68 68 (from a domestic landline free of charge) and +355 4 2277 700 (from mobile phone or abroad) and request to unblock your PIN.

In the case that you don't remember your Winbank PIN you may visit your Tirana Bank Branch and request for a new PIN (a new envelope will be delivered to you).

- Are you a Corporate Winbank user?

In the case that you have blocked your Winbank PIN the Administrator for Alternative Channels of your company may unblock you through his Tirana Bank Online access or may contact our Call Center representatives at 0800 68 68 (from a domestic landline free of charge) and +355 4 2277 700 (from mobile phone or abroad) and request to unblock your PIN.

In the case that you don't remember your Winbank PIN the Administrator for Alternative Channels of your company may visit your Tirana Bank Branch and request for a new PIN.

- Are you a Corporate Winbank Administrator?

In the case that you have blocked your Winbank PIN you may contact our Call Center representatives at 0800 68 68 (from a domestic landline free of charge) and +355 4 2277 700 (from mobile phone or abroad) and request to unblock your PIN.

In the case that you don't remember your Winbank PIN you may visit your Tirana Bank Branch and request for a new PIN.

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